Tell us exactly what needs moving
Share the item type, manufacturer and model when available. Include dimensions, approximate weight, photos and any information about fragile parts, loose components or existing damage.
Items around 250 pounds or heavier are flagged for specialty review. That is a review point, not a published maximum. Awkward dimensions, delicate construction or an unusual route can also require review at a lower weight.
- Item name, make and model if known.
- Width, depth, height and approximate weight.
- Clear photos from more than one side.
- Details of fragile, removable or attached components.
Map the path from its current position to its next one
Include the room and floor at each end, door openings, hall turns, stairs, landings and loading access. A destination address alone does not show the route the item must travel.
Photograph the tightest parts of the path. Note slopes, thresholds, uneven ground and any low overhead clearance. If an elevator is involved, provide its opening, interior dimensions and relevant building restrictions.
Separate preparation from lifting
Some items need contents removed, components secured or approved disassembly before they can be carried. Follow the relevant manufacturer guidance and share the instructions with the request.
Identify anything connected to electricity, water, gas, building anchors or other systems. Technical disconnection and reconnection require their own arrangements. Do not assume they are included in an item moving request.
Get the handling and specialty price reviewed
The crew and equipment must suit the reviewed item and route. A general booking for two movers does not establish that a heavy item can be accepted. Send the details before relying on a particular method or appointment.
Any specialty surcharge requires owner approval before the quote is finalized. Ordinary hourly rates alone are not a final price for an unusual item. If the access or item changes, the handling and quote may need another review.
Use the right details for the item category
For exercise equipment, the model, machine weight and manufacturer preparation instructions matter. For a safe or large cabinet, identify contents and construction as well as weight. For a pool table, share the size, slate arrangement if known and current condition.
Pianos, hot tubs and other specialized requests also need individual acceptance. Naming a category does not confirm that every item or access route is suitable. A specific review is more useful than a broad promise.
Prepare the agreed route before arrival
Once the plan is confirmed, make the designated path accessible and keep people and loose belongings clear of the work area. Have the person who can answer access questions available.
Tell us about any change to stairs, parking, destination placement or item condition before the appointment. Moving the same item to a different floor can change the handling requirements substantially.
Before you book
Is 250 pounds the most you can move?
No. Around 250 pounds is a specialty review point, not a published maximum or automatic acceptance threshold. The weight, shape, condition and entire route need to be considered together.
Can you move a safe, piano, pool table or hot tub?
Send the specific item’s photos, dimensions, approximate weight and access at both ends. Each request needs review before acceptance and pricing. Pool table moves have their own disassembly, slate handling and setup scope to discuss.
What if I do not know the weight?
Share the make, model, dimensions and photos, plus any manufacturer information. Mark the weight as unknown rather than relying on an unsupported guess. The missing details can be identified during the review.
Can a heavy item be carried on stairs?
That depends on the item and staircase. Include photos and measurements of the flights, landings, turns and overhead clearance. The route can affect both whether the work is accepted and what handling is needed.
Do you need to review a heavy item moved within the same home?
Yes. A room or floor change still involves lifting and clearance. Send the starting and ending positions and the route between them, even when no truck is needed.
What equipment will you use?
The crew and equipment are selected for the reviewed work. This page does not promise a particular specialty device or handling method. Give the item and route details first so the necessary arrangements can be confirmed.
Can I empty or take apart the item myself?
Discuss the preparation before beginning. Manufacturer instructions, construction and the planned handling all matter. Tell us what has already been removed and keep components and hardware clearly identified.
How is a specialty charge set?
The item, weight, dimensions, access and preparation needs are reviewed together. Any specialty surcharge requires owner approval before the final quote. Share changes promptly so the confirmed scope stays accurate.